Privacy Policy

Welcome to the Marks & Spencer Reliance India Pvt. Ltd. Website. We look forward to a meaningful interaction with you. . We, at Marks & Spencer Reliance India Pvt. Ltd., respect the privacy of everyone who visits this website and are committed to maintaining the privacy and security of the personal information of all visitors to this website

Privacy Policy
This Privacy Policy statement describes our practices regarding how personal information we collect on the Marks & Spencer Reliance India Pvt. Ltd. web site is used and shared with third parties. By visiting the Marks & Spencer Reliance Pvt. Ltd. web site or otherwise submitting your personal information to us, you accept the practices described in this statement. The information that we receive through our website depends on what you do during your visit, and what service(s) you request.

Privacy Principles
Our business has been built on trust between our customers and ourselves. To preserve the confidentiality of all information you provide to us, we maintain the following privacy principles:

1. We use your personal information to provide you with better customer services and products.
2. We only collect personal information that we believe to be relevant and required to understand your product needs and to conduct our business.
3. We will not disclose your personal information to any external organisation unless we have your consent or are required by law or have previously informed you.
4. We may pass your personal information to other Marks & Spencer Reliance India Pvt. Ltd. Group companies or agents, as permitted by law.
5. We may be required from time to time to disclose your personal information to Governmental or judicial bodies or agencies or regulators, but we will only do so under proper authority.
6. We aim to keep your personal information on our records accurate and up-to-date.
7. We maintain strict security systems designed to prevent unauthorised access to your personal information by anyone, including our staff.
8. Marks & Spencer Reliance India Pvt. Ltd., all our staff and all third parties with permitted access to your information are specifically required to observe our confidentiality obligations.

By maintaining our commitment to these principles, we at Marks & Spencer Reliance India Pvt. Ltd. will ensure that we respect the inherent trust that you place in us.

Your privacy matters to us
This section provides specific details of how we treat any personal information you might wish to provide us when you visit this site.

Data Security

• Security is our top priority. The Marks & Spencer Reliance India Pvt. Ltd. will strive at all times to ensure that your personal data will be protected against unauthorised or accidental access, processing or erasure. We maintain this commitment to data security by implementing appropriate physical, electronic and managerial measures to safeguard and secure your personal data.
• The secure area of our website supports the use of Secure SocketLayer(SSL)protocol and 128-encryption technology - an industry standard for encryption over the Internet to protect data. When you provide sensitive information such as credit card details, it will be automatically converted into codes before being securely dispatched over the Internet.
• Our web servers are protected behind "firewalls" and our systems are monitored to prevent any unauthorized access. We will not send personal information to you by ordinary email. As the security of ordinary email cannot be guaranteed, you should only send email to us using the secure email facility on our website. All practical steps will be taken to ensure that personal data will not be kept longer than necessary and that the Marks & Spencer Reliance India Pvt. Ltd. will comply with all statutory and regulatory requirements concerning the retention of personally identifiable information.

Security Assurance

• Both you and Marks & Spencer Reliance India Pvt. Ltd. play an important role in protecting against online fraud. You should be careful that your details including your User ID and/or Password are not compromised by ensuring that you do not knowingly or accidentally share, provide or facilitate unauthorised use of it. Do not share your User ID and/or password or allow access or use of it by others. We endeavor to put in place high standards of security to protect your interests.

Collection of Personal Information

• Use of "cookies": Your visit to this site may be recorded for analysis on the number of visitors to the site and general usage patterns. Some of this information will be gathered through the use of "cookies". Cookies are small bits of information that are automatically stored on a person's web browser in their computer that can be retrieved by this site. Should you wish to disable these cookies you may do so by changing the setting on your browser. However, you will be unable to enter certain part(s) of our website.
• Marketing Promotions: Occasionally we may collect personal information from visitors to this site and those individuals that participate in a contest or promotion (online or over the telephone, or at one of our stores). Such information is only collected from individuals who voluntarily provide us with their personal information. We may use this information to advise them of products, services and other marketing materials, which we think, may be of interest to them. We may also invite visitors to this site to participate in market research and surveys and other similar activities.

If we do ask you to provide personal information, we will always specify the purpose for which such personal information is collected and ensure that it is only used for the purpose specified at the time of collection.

Our Information Collection Statement
The Statement is intended to notify you why personal data is collected, how it will be used and to whom data access requests are to be addressed.

1. Why we collect your data - we collect your personal information to carry out and administer our services to you and in an effort to improve your customer experience. Without such data Marks & Spencer Reliance India Pvt. Ltd. may be unable to continue or establish or continue facilities or provide services.
2. Data is also collected from customers in the ordinary course of business to continue the relationship, for example, when customers write and fills feedback forms/suggestion forms.
3. How your data may be used - Data relating to a customer may be used to:
   1. Facilitate the daily operation of the services and  products provided to customers;
   2. To know the response of the customers for the products
   3. Apprise customers with new products;
   4. Meet the disclosure requirements of any law binding on Marks & Spencer Reliance India Pvt. Ltd.
   5. To fulfill any other purposes relating thereto.
       
4. Disclosure of your personal information - Information held by Marks & Spencer Reliance India Pvt. Ltd. relating to a customer will be kept confidential but the Marks & Spencer Reliance India Pvt. Ltd. may provide such information to the following parties for the purposes set out in paragraph (c):
   1. any agent, contractor or third party service provider who provides administrative, telecommunications, computer, payment or securities clearing or other services to the Marks & Spencer Reliance India Pvt. Ltd. in connection with the operation of its business;
   2. any other person under a duty of confidentiality to Marks & Spencer Reliance India Pvt. Ltd. including a group company of Marks & Spencer Reliance India Pvt. Ltd. which has undertaken to keep such information confidential;
   3. credit reference agencies, and, in the event of default, to debt collection agencies;
   4. any person to whom Marks & Spencer Reliance India Pvt. Ltd. is under an obligation to make disclosure under the requirements of any law binding on Marks & Spencer Reliance India Pvt. Ltd. or any of its stores; and
   5. any actual or proposed assignee of Marks & Spencer Reliance India Pvt. Ltd. or participant or sub-participant or transferee of Marks & Spencer Reliance India Pvt. Ltd.'s rights in respect of the customer.

Links To Other Sites
www.marksandspencerindia.com may contain links to sites other than our own. Those sites may have their own privacy policy, or no privacy policy at all. Neither we nor any of our service providers shall have any responsibility and liabilities for those sites, and we provide these links solely for the convenience of our visitors. Such links may be of advertisers or other companies who may use our logo and/or style as a result of a co-branding agreement. These sites may send their own cookies to you and may collect information and use it in a way inconsistent with Privacy Policy. We encourage you to review the privacy policies and terms of use of such any kind third-party sites or services before providing to them any of your personal information. Neither Marks & Spencer Reliance India Pvt. Ltd. nor any of our service providers control the content that appears on these sites or take any responsibility for their contents, nor should it be implied that www.marksandspencerindia.com endorses or otherwise recommends such sites or their products or services offered  

Additional Information
No transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of www.marksandspencerindia.com to intercept or access transmissions or private communications unlawfully. While we strive to protect your Personal Information, neitherwww.marksandspencerindia.com nor any of our service providers can ensure or warrant the security of any information you transmit to us over the internet. Any such transmission is done at your own risk.

Limitation on Liability
In no event shall www.marksandspencerindia.com the Marks & Spencer Reliance stores or any of their affiliated entities or suppliers be liable for any indirect, special, punitive, incidental, exemplary or consequential damages, even if these entities have been previously advised of the possibility of such damages, whether in an action, under contract, negligence or any other theory, arising out of or in connection with the use, inability to use or performance of the information, services, products and materials available from the site. These limitations shall apply for implied warranty, consequential or incidental damages.

Applicable Law
The laws of India will govern these disclaimers, terms and conditions without giving effect to any principles of conflict of law.

Contact Us
Requests for access to data or correction of data or for information regarding policies and practices and kinds of data held should be addressed to:

Marketing Department
Marks & Spencer Reliance India Pvt. Ltd.

Address
Important: By accessing this web site and any of its pages you are agreeing to the terms set out above. Thank you for choosing Marks & Spencer Reliance India Pvt. Ltd.

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